Privacy Policy
Effective Date: 22/11/2025
At Royal dealer (“Dealership”, “we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our dealership, website, or use our services.
1. Information We Collect
- Personal Information: Name, address, phone number, email, and payment details provided by you during bookings or purchases.
- Vehicle and Service Details: Information about the vehicles or services you inquire about or purchase.
- Usage Information: Data collected automatically when you use our website or digital services, such as IP address, browser type, and browsing patterns.
2. How We Use Your Information
- To process bookings, purchases, and payments.
- To provide customer support and respond to inquiries.
- To communicate important updates, promotions, or offers.
- To comply with legal obligations and regulatory requirements.
- To improve our services, website, and customer experience.
3. Sharing of Information
- We do not sell, rent, or trade your personal information to third parties.
- Information may be shared with authorized partners or service providers for vehicle delivery, financing, or maintenance purposes.
- We may disclose information to comply with legal requirements, enforce policies, or protect rights and safety.
4. Security of Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online data transmission can be guaranteed to be 100% secure.
5. Your Rights
- You can request access, correction, or deletion of your personal information.
- You may opt-out of marketing communications by contacting us or following unsubscribe instructions in emails.
- You have the right to file a complaint with relevant data protection authorities if you believe your privacy rights are violated.
6. Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance user experience, monitor website performance, and analyze usage trends. You can manage cookie preferences in your browser settings.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via our website or other communication channels. Continued use of our services constitutes acceptance of the updated policy.